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Technical information for DigitalChalk users

How do I reset a user’s password?

by | Apr 22, 2019 | 0 comments

To reset a user’s password:

  1. Click on “Lead” in the left navigation menu.
  2. Click on “Users”.
  3. Click the vertical three dots to the right of the user’s name.
  4. Select “Edit”.
  5. Click on “Password” in the side menu to the left.
  6. Type in the new password, and then again to confirm.
  7. Click on “Set Password”.

If you want to make the user change the password again once they log in, check the box marked “Force user to update password at login.” For security reasons, we recommend that you always have this checked.

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